Company Description:

Mented Cosmetics is a venture-backed, premium beauty brand transforming the industry with products and marketing that celebrate the beauty of diversity. Mented was started in a 1-bedroom Harlem apartment; we’ve got humble beginnings and a global vision, and we need teammates with the humility and big dreams to match. At Mented we bring our whole selves to work, because changing the landscape of beauty - and the world along with it - requires more than intelligence; it takes passion, grit, and character. We’re building a diverse team that loves helping our community feel beautiful - if that sounds like it’s up your alley, read below to learn more about this opportunity.

Position Description:

Mented Cosmetics is looking for a Operations Coordinator to join our Operations team and aid our end to end supply chain function. The Operations Coordinator will ensure stock allocation and order fulfillment and see that the entire e-commerce supply chain is coordinated smoothly and effectively. The Operations Coordinator will report to the Supply Chain Lead and will work directly with several internal and external teams


Responsibilities:

  • Day-to-day inventory management including e-commerce and pop-up retail channels
  • Placing purchase orders with our manufacturers suppliers and monitoring production and transit status
  • Deliver excellent customer service through the development of constructive and cooperative working relationships with those on your team as well as cross functionally with Product Development, Marketing and other internal teams
  • Respond to inquiries from our Customer Service team to ensure client satisfaction
  • Implementation of customer service improvements
  • Daily communication with our warehouse and shipping partners to coordinate receipt and delivery of goods and customer order fulfillment
  • Update product master files
  • Reporting from Shopify, warehouse management systems and Quickbooks

Requirements:

  • Bachelor’s Degree in related field
  • 1- 3 years of supply chain, logistics, or operations experience a plus
  • Competency in Microsoft Excel, Google Docs,  and the ability to quickly master new applications and systems
  • Strong analytical, operational, problem solving, and organizational skills to balance and prioritize workload
  • Excellent communication skills
  • Detail  ­oriented with an ability to multi­task effectively
  • Team player capable of working cross ­functionally
  • Willingness to extend yourself and assist other team members  

Some benefits and perks of working at Mented:

  • Opportunity to join a small, agile company chasing a large, underserved market
  • Great health and dental plans for individuals and dependents, commuter plans, competitive equity packages, flexible vacation and personal days as needed
  • Fun working environment
  • Generous holiday calendar and work-from-home flexibility
  • Office perks including monthly snack budgets, employee sales, travel to festivals, and holiday parties

If you'd like to apply please email hello@mentedcosmetics.com with Operations Coordinator in the subject line.